How Do I Report a Repair?

You can report a repair by contacting The District Council's Housing Response Team on 01530 454635 between 8.45am and 5.00pm, Monday, Tuesday, Wednesday and Friday,and on Thursday 9.30am to 5.00pm. or by e,mailing repairs@nwleicestershire.gov.uk

You can report an emergency repair on 01530 454789 between 5.00pm and 8.45am or during weekends and Bank Holidays.

Please note: If you demand an out of hours emergency call out when the repair could have been dealt with reasonably within normal working hours, there may be a charge.

You may also report a repair at the Council Offices.

If you are reporting a repair by any of the above methods, we would like to know how effectively we carried out your repair. This will allow us to monitor our service and identify areas that fall short of our tenants' expectations.
Please print off the form below and complete the relevant sections as your repair progresses. By completing this form you will automatically be entered into a quarterly prize draw. One completed monitoring sheet will be chosen and vouchers to the value of £25 will be awarded.