Is there a charge for repairs?

The vast majority of repairs are paid for out of the money we collect in rent.

You will be asked to pay for any repairs that have been caused by damage to, or misuse of your home caused by you, your family or friends.

However, the contractor will not ask you for any money when they call.

Your housing officer will be able to tell you more about what repairs you may be asked to pay for and how to pay.

You have the right to appeal if you don't agree with a decision to charge you for repairs.