Benefits

Welcome to North West Leicestershire District Council's Housing Benefit and Council Tax Support Service.

Our team is part of the Leicestershire Revenues & Benefits Partnership, which has been formed by three councils to work together to provide better services to the residents of North West Leicestershire District Council, Harborough District Council and Hinckley & Bosworth Borough Council.

Our staff members look after the administration and payment of housing benefit and council tax support by carrying out assessments, visits, front-line customer service duties and investigations.

We are committed to providing you with an excellent level of service by making sure that your claims and enquiries are dealt with promptly and accurately. All matters are dealt with in the strictest confidence.

Changes to the benefits system

Have you heard about the changes to the benefits system from April this year? The Government's Welfare Reform bill means that there have been changes to housing benefit and the financial help that you get with your council tax. Follow the links below to find out more and see if you are affected.

• Welfare Reforms
• Benefit Changes

Using our website

Our pages give general advice about Housing Benefit, Local Housing Allowance and Council Tax Support. We want to make sure that you get the right help, in the right way, at the right time.

Follow the links to get more information about the help available and the answers to any questions that you may have, or contact our friendly team if you need any more advice.

The website is designed to help you and we welcome any comments that you may have about the design, layout and usefulness of the topics that we have included. Please contact us with your feedback - good as well as bad.