Benefits

Welcome to North West Leicestershire District Council's Housing and Council Tax Benefit Service.

Our Benefits team is part of the new Leicestershire Revenues & Benefits Partnership, which has been formed by three Local Authorities to work together to provide better services to the residents of North West Leicestershire District Council, Harborough District Council and Hinckley & Bosworth Borough Council.

Our staff members look after the administration and payment of Housing and Council Tax Benefit by carrying out assessments, visits, front-line customer service duties and investigations.

We are committed to providing you with an excellent level of service by making sure that your claims and enquiries are dealt with promptly and accurately. All benefit matters are dealt with in the strictest confidence.

If you are struggling to pay your rent or Council Tax, make sure you claim what's rightfully yours - find out if you may be missing out on benefits that you are entitled to.

Using our website

Our pages give general advice about Housing Benefit, Local Housing Allowance and Council Tax Benefit. We want to make sure that you get the right help, in the right way, at the right time.

Follow the links to get more information about the benefits scheme and the answers to any questions that you may have, or contact our friendly Benefits Team if you need any more advice.

The website is designed to help you and we welcome any comments that you may have about the design, layout and usefulness of the topics that we have included. Please contact us with your feedback - good as well as bad.