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There are many reasons why you might need to claim benefits at some point in your life. But the system can seem scary - and millions go unclaimed every year because people are either unaware or reluctant to find out more. 

On these pages we try to explain what help is available - as simply as possible.

If you need help, get in touch today.

Recent news

Going abroad?

There has been a change to the rules for claiming Housing Benefit when you're going abroad - you can now only usually get Housing Benefit for up to four weeks if you're abroad.

'Going abroad' means if you go anywhere outside of England, Scotland and Wales. Going to Northern Ireland, the Channel Islands and the Isle of Man counts as going abroad.

But in some cases you can get Housing Benefit if you go abroad for a longer period, for example up to:

  • 8 weeks where your absence is connected to the death of a close relative
  • 26 weeks when you're getting medical treatment
  • 26 weeks where you're working on a ship or you're a member of the armed forces posted overseas
  • 26 weeks if you're fleeing domestic violence

Please remember to let us know if you're going abroad for more than four weeks.  If you would like any more information, please contact the Benefits Team who will be pleased to help. 

Telephone reviews

We're doing telephone reviews on selected claims for Housing Benefit and Council Tax Support - so you may get a phone call to talk about your claim.  This could be outside of normal office hours.

If you have any questions about this, please call us on 01455 255685.

If you're getting Housing Benefit and/or Council Tax Support, remember that you must tell us straight away about any changes in your circumstances which may affect your claim.

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