Council Tax

Welcome to North West Leicestershire District Council's Council Tax Service.

Council Tax is administered by the Revenues Team, part of the Finance Department, and is based in the main Council Offices in Coalville.

We have 13 members of staff who look after the registration, billing and collection of Council Tax and Business Rates. The team updates our Council Tax and Business Rates database when people, move into or out of the district; apply for discounts; exemptions or reliefs; or change their payment method. The team deal with complex billing and recovery enquiries. Our customer services team deal with all initial Council Tax enquiries by phone or in person at the council offices. All Business Rates enquiries are dealt with by the Revenues Team. We are committed to providing you with an excellent level of service by making sure that you are given clear and consistent information, with all changes and enquiries being dealt with promptly and accurately. All Council tax and Business rates matters are dealt with in the strictest confidence.

Using our website

Our webpages give general advice about Council Tax. Our aim is to provide you with easily accessible, clear information that is easy to understand.

Simply follow the links to the left of this page to get more information about Council Tax. In amongst this information you will also find articles and links to other useful websites.

Our pages are designed to help you, and we welcome any comments that you may have about the design, layout and usefulness of the topics that we have included. Please e-mail us with your feedback - good as well as bad.

If you have a question that is not answered on this site, or if you just need more advice, please contact us.