Noise

Noise problems come in many forms. It could be persistent noise from a business or a construction site, loud music from a bar or a club, or everyday things like noisy dogs. For many people, excessive noise is a source of irritation and stress that can interfere with an individual's right of peace and quiet at home and cause sleep disturbance.

Frequently, problems regarding excessive noise can be resolved informally by politely explaining the problem to the maker and trying to come to a compromise. However, this informal approach may not always be successful and some people may not be prepared to speak directly to the noise maker.

North West Leicestershire District Council understands how annoying noise can be and consequently we provide a service which can help resolve many noise problems, though not all.

How do I make a complaint?

First approach the person responsible for the noise nuisance. Explain your problem politely. People are often unaware that they are causing a problem and most will be glad to do what they can to reduce the noise. The majority of noise complaints are resolved informally.

If you feel unable to speak to your neighbour or your requests are being ignored please refer to the Nuisance webpage for details on making a complaint.

Will the Council always be able to take action?

Where a noise is intermittent, it may be difficult for the Environmental Health team to obtain the necessary evidence for proceedings in the courts.

There may also be other instances of disturbance from noise where they are unable to act e.g. the noise may be at such a level as not to cause a statutory nuisance, but still is an annoyance to you.

In these cases, people who are affected have the power to take their case directly to the Magistrates' Court, though they should first try to remedy the matter amicably by discussion. The courts are likely to ask whether you have done so. The courts will also require evidence e.g. record sheets, witnesses etc.

It is advisable to ask Environmental Health for advice or to investigate first. Taking any civil action may be costly and therefore it is also advisable to consult a solicitor in the first instance.