What happens once I've sent in my housing application form?

Once we have received your housing application form we will check that all the information and documents requested have been sent in. If anything is missing we will contact you to let you know.

Provided we have all the information needed, your details will normally be put onto the computer system within 10 days of receiving all your supporting evidence and then assessed in relation to your housing need.

You will be placed in one of four bands (Priority, High, Medium or Low). Priority band represents the highest need to move while the low band is the lowest priority.

Once we have assessed your housing need, we will send you an email or a letter advising you which band you have been placed in, your home seeker registration number, and what type and size of property you are eligible to apply for.

If you disagree with the assessment, the letter will explain how you can ask for a review.