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Council services in wintry weather

Some NWLDC services may be affected by the wintry weather.

Black refuse bin & recycling containers together in snowBins

Our crews will try to collect all bins. 

If bins cannot be collected because of the weather, we will return as soon as possible. 

Please check to see when you recollection date is if your bin collection is missed. 

90% of bins were collected on Thursday 1 March, although some were missed. Check here for a full list of missed streets and when the new collection date is

Customer services 

During this wintry weather, our teams will focus on urgent enquiries. 

If your enquiry is not urgent, please wait until Monday before calling to enable staff to have time supporting the people who need us most. 

Alternatively, you can report, request and pay for things online

Leicestershire County Council logo


Please refer to Leicestershire County Council for enquiries about the roads. 

Some roads are in North West Leicestershire and across the county are badly affected by the snow and ice.

Please only travel if absolutely necessary and try to avoid side roads. 

You can report a problem on the roads or check the gritting routes on the county council website. 

For regular updates on traffic, follow Area Traffic Control on Twitter

Leisure centres

Ibstock Community College and Castle Donington College have closed, so there is no access to the leisure facilities there. 

Hermitage Leisure Centre in Whitwick and Hood Park Leisure Centre in Ashby are open as usual.

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