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North West Leicestershire District Council

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Equalities and diversity support (Housing)

Home » Residents » Housing » Council housing » Your tenancy » Support schemes for tenants » Equalities and diversity support (Housing)

We can support our customers in various ways.

The Housing Services team offers support to tenants who are vulnerable in the community and need help to live successfully in their homes.

The social care services section of Community Based Services of Leicestershire County Council includes personal care services for older people, children and families, people with disabilities and asylum seekers.

We are committed to complying with the Disability Discrimination Act(1995). This sets out a number of requirements for organisations to meet the needs of all our customers.

We currently provide support to assist customers with diverse needs to access our services, and we are committed to improving access to all of our services.

Some of the support mechanisms we have in place include:

  • Language Line
  • Interpreting and Translation Services
  • Audio Tape
  • Documents can be produced in large print and Braille
  • Loop systems
  • Same sex interviews
  • Home visits.

Last updated: Fri 21 February, 2014 @ 17:36

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01530 454660
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01530 454545

North West Leicestershire District Council, PO Box 11051, Coalville, Leicestershire, LE67 0FW

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Contact us

Address:
North West Leicestershire District Council
PO Box 11051
Coalville
LE67 0FW
Telephone:
01530 454545
Email:
customer.services@nwleicestershire.gov.uk
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