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Ratepayers do not have to be represented in discussions about their rateable value or their rates demand notice. Appeals against rateable values can be made free of charge.

However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors(RICS)  and the Institute of Revenues, Rating and Valuation (IRRV) are qualified and are regulated by rules of professional conduct.

Before you employ a rating agent, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.

For help and advice on all aspects of business rates please contact the Business Rates Team on 01455 255668.

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