How to Make a Subject Access Request

Points to Remember

• You must send in a written request. This must contain your full name and full address, and a form of personal identification.
  e.g.
  Birth certificate (or certified copy)
  Driving licence
  Passport
  2 x official letters (e.g utility bills)
• The date
• A detailed explanation of what information you require
• For those acting on another's behalf, for example a parent acting on behalf of their child, the Council requires some form of evidence that they are acting on behalf of the data subject legally.
  * This can be in the form of a jointly signed subject access request form, a letter from the data subject giving authority, or evidence showing parental responsibility.
• For those unable to make requests for themselves due to incapacity, authorisation may be given by a police officer, a medical practitioner or another legal representative.
• Any other information you think would be useful in identifying you (for example: if you used to work for The Council and are requesting personnel files, it may be useful to let us know when you worked for us and how long for)
• The Council has a Subject Access Request Form available as a printable version which you can print off and fill in by hand.This sets out the information the Council needs from you in order to action a request.
• Click here to download the form NWLDC Data Protection Subject Access Request (PDF Document, 0.2 Mb)
• Your request should be sent to the address (or e-mail address) See Contact details

Please Note:

Proof of identity is essential for us to be able to process your request. Photocopies cannot be accepted. Once entitlement has been established we will take a copy of the documents you have supplied to us and will return the originals to you. This is to maintain the security of the information we hold about you and will help to ensure that we do not release your personal information to anybody else.

The Council will not release personal information without proper authority and proof of identity.

Responding to your request

The Council has to reply promptly, and at the most within 40 days, starting from the day they receive both the fee and the information they need to identify you and the information you need.

A credit reference agency only has seven days to respond to a request for a credit file.

Click here to continue to Responding to your request

If you need this information in other languages or formats (large print, Braille or audio), please let us know when you contact us.