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What will happen next?

We will first make sure that it is our responsibility to do the repair. If it is, and we have enough information about the repair,an order will be placed with a contractor to carry out the work. Wherever possible, the order will be placed immediately.

Related Pages (5)

  • Repairs - council housing

    This page tells you about the North West Leicestershire District Council house repairs service and explains our responsibilities as the service provider, as well as your responsibilities as a tenant.

  • Solid fuel heating and servicing

    Information about solid fuel heating and servicing for our tenants

  • Help! My boiler's broken...

    What to do if your boiler fails if you're a tenant of North West Leicestershire District Council

  • Housing Planned Investment Programme 2010/2015

    This is the planned investment programme for the next five years based on wards.

  • Right to Repair

    Right to Repair is a scheme for council tenants. It will make sure that certain small urgent repairs which might affect your health, safety or security are done quickly and easily. A repair only qualifies if it costs less than £250.