All of our workers, contractors, and officials are asked to introduce themselves and always show identity cards. If an ID card is not shown to you, please ask to see it. We won’t be offended and you have the right to refuse access if ID is not shown, especailly if you were not aware of our visit. you can contact the repairs helpline 01530 454635 to check.
Utility companies and other organisations also operate similar identity card or password systems. If you have any doubt about the identity of anyone calling at you home, then call us or your local police straight away.
Last updated: Tue 4 July, 2023 @ 16:05