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Whitwick park - flower bed

North West Leicestershire District Council (NWLDC) is committed to protecting the personal information we hold of people who use our services.

Respecting the privacy rights of our customers and visitors is very important to us. We are committed to complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA). This privacy policy explains how we collect, store and use your personal data.

What is the purpose of this privacy statement?

What is personal data?

How do we use the information we collect about you?

Why do we need your personal information?

Why we can process your personal information?

When do we require consent?

When we may use your details to contact you?

Who do we share your information with?

Transfer of information to third countries and safeguards

How long we keep your personal information?

Your rights

Your online account

Offensive or inappropriate content on our website

How do we protect your information?

The use of cookies on our website and how you can reject cookies

CCTV (Closed Circuit Television)

Changes to our Privacy Notice

We may modify this privacy notice at any time, but if we do so, we will notify you by publishing the changes on the website. If we determine the changes are material, we will provide you with additional, prominent notice as is appropriate under the circumstances, such as via email or letter. This notice was last updated in May 2018. 

Contacting us, Requests for information or Complaints

If you have any questions about this notice or how we collect your personal data, want to ask for a copy of your data, or you have a complaint about how we have used or looked after your data, you may contact our Data Protection Officer (DPO):

Email: or in writing at:

Data Protection Officer
NWLDC Council Offices
Whitwick Road
LE67 3FJ

If you are ever unhappy with how we have dealt with your complaint, you can then contact the Information Commissioner’s Office at:

The Office of the Information Commissioner
Wycliffe House
Water Lane


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