Contact us and opening hours

Christmas and New Year opening hours:

Friday 22 December: 8:45am - 3pm 

Monday 24 December: Closed

Tuesday 25 December: Closed

Wednesday 26 December: Closed

Thursday 27 December: Open as normal 9.30am - 5pm

Friday 28 December: Open as normal 8.45am - 5pm

Monday 31 December: Closed

Tuesday 1 January: Closed

Wednesday 2 January: Open as normal 8.45am - 5pm

The easiest way to contact us is through our website - available 24 hours a day, every day

You can report issues, request services and pay for things on our website. 

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Call us

Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're open Monday to Wednesday and Friday from 8.45am to 5pm, and Thursdays from 9.30am to 5pm.

If you have an emergency outside these hours, call us on 01530 454789.

Email us

customer.services@nwleicestershire.gov.uk

Find us on social media

Follow us on Twitter. Keep up to date with our news, and ask us questions. 

Follow us on Facebook for news and events from North West Leicestershire.

Come and see us

We're based in the ground floor of our offices in Coalville - Whitwick Road, LE67 3FJ.

Just come in, take a ticket and we will look after you as soon as possible.  

We're open Monday to Wednesday and Friday from 8.45am to 5pm, and Thursdays from 9.30am to 5pm.

Location

Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Write to us

North West Leicestershire District Council Council Offices Coalville Leicestershire LE67 3FJ.

You can also fax us on 01530 454506 (reception)

You can report, pay for and request things online

     
Twitter: @NWLeics

Facebook: This Is NWLeics

Out of hours emergency contact number 01530 454789