The easiest way to contact us is through our website - available 24 hours a day, every day
You can report issues, request services and pay for things on our website.
You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:
Email us
customer.services@nwleicestershire.gov.uk
Find us on social media
Follow us on Twitter. Keep up to date with our news, and ask us questions.
Follow us on Facebook for news and events from North West Leicestershire.
Call us
Customer Service Centre: 01530 454545
We will answer the phone as quickly as we can.
We're are currently open Monday to Wednesday and Friday from 8.45am to 5pm and Thursday 9.30am to 5.00pm.
If you have an emergency outside these hours, call us on 01530 454789.
Council Offices
We are now operating on an appointment basis for your more complicated needs therefore please call us on 01530 454545. However if you feel you need to see us more urgently due to an emergency or you are in crisis, please come to the offices and we will endeavour to help you.
We have worked hard using the Government guidelines to make the premises safe for staff and visitors, therefore face coverings are required and screens are in place for protection along with hand sanitiser being readily available. We would also appreciate your assistance in keeping your distance from others to at least 2 meters.
We would like to thank you for your support and patience at what continues to be a difficult time.
Location
Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.
Write to us
North West Leicestershire District Council Council Offices Coalville Leicestershire LE67 3FJ.
You can also fax us on 01530 454506 (reception)
You can report, pay for and request things online
Twitter: @NWLeics
Facebook: This Is NWLeics
Out of hours emergency contact number: 01530 454789
Last updated: Tue 4 January, 2022 @ 09:09