Contact us and opening hours

The easiest way to contact us is through our website - available 24 hours a day, every day

You can report issues, request services and pay for things on our website. 

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Call us

Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're are currently open Monday to Wednesday and Friday from 8.45am to 5pm and Thursday 9.30am to 5.00pm.

If you have an emergency outside these hours, call us on 01530 454789.

Email us

customer.services@nwleicestershire.gov.uk

Find us on social media

Follow us on Twitter. Keep up to date with our news, and ask us questions. 

Follow us on Facebook for news and events from North West Leicestershire.

Council Offices

The offices are currently closed to the general public due to the COVID-19 pandemic.  As we are currently in Lockdown 3, appointments will need to be pre-aranged and for a necessary reason.

Please call us on 01530 454545 if you feel you need to see us or if you have an emergency or are in crisis, as we may still be able to help you.

We have been working hard using the Government guidelines to make the premises safe for staff and visitors, therefore face coverings are required and screens are in place for protection along with controlled entry, hand sanitiser, distance markers and a one-way system.

We would like to thank you for your support and patience at this difficult time.

Location

Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Write to us

North West Leicestershire District Council Council Offices Coalville Leicestershire LE67 3FJ.

You can also fax us on 01530 454506 (reception)

You can report, pay for and request things online

     
Twitter: @NWLeics

Facebook: This Is NWLeics

Out of hours emergency contact number:  01530 454789