The easiest way to contact us is through our website - available 24 hours a day, every day

You can report issues, request services and pay for things on our website. 

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Call us

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Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're are currently open Monday to Wednesday and Friday from 8.45am to 5pm and Thursday 9.30am to 5.00pm.

If you have an emergency outside these hours, call us on 01530 454789.

Email us

Find us on social media

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Council Offices

We are now operating on an appointment basis for your more complicated needs therefore please call us on 01530 454545.  However if you feel you need to see us more urgently due to an emergency or you are in crisis, please come to the offices and we will endeavour to help you.

We have worked hard using the Government guidelines to make the premises safe for staff and visitors, therefore face coverings are required and screens are in place for protection along with hand sanitiser, distance markers and a one-way system.

We would like to thank you for your support and patience at this difficult time.


Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Write to us

North West Leicestershire District Council Council Offices Coalville Leicestershire LE67 3FJ.

You can also fax us on 01530 454506 (reception)

Geo: 52.7240, -1.3684

You can report, pay for and request things online

Twitter: @NWLeics

Facebook: This Is NWLeics

Out of hours emergency contact number:  01530 454789

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Last updated: Thu 13 May, 2021 @ 16:38