The easiest way to contact us is through our website - available 24 hours a day, every day

You can report issues, request services and pay for things on our website. 

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Call us

Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're are currently open Monday to Wednesday and Friday from 8.45am to 5pm and Thursday 9.30am to 5.00pm.

If you have an emergency outside these hours, call us on 01530 454789.

Email us

Find us on social media

Follow us on Twitter. Keep up to date with our news, and ask us questions. 

Follow us on Facebook for news and events from North West Leicestershire.

Council Offices

The offices are currently closed to the general public due to the COVID-19 pandemic.  However if you have an emergency or are in crisis, we may still be able to help you.  We have been working hard using the Government guidelines to make the premises safe for staff and visitors. We now have a limited number of appointments for those customers whom we are struggling to serve by phone or online. Please call us on 01530 454545 to see if we can help you. We would like to thank you for your support and patience at this difficult time.


Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Write to us

North West Leicestershire District Council Council Offices Coalville Leicestershire LE67 3FJ.

You can also fax us on 01530 454506 (reception)

Geo: 52.7240, -1.3684

You can report, pay for and request things online

Twitter: @NWLeics

Facebook: This Is NWLeics

Out of hours emergency contact number:  01530 454789

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Last updated: Mon 27 July, 2020 @ 14:04