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The snowy and icy conditions are affecting some of our services and our customer services phone lines. Please bear with us. You can still report, request and pay for things online. For gritting enquiries, please contact Leicestershire County Council: www.leicestershire.gov.uk

Contact us

The easier way to contact us is through our website - available 24 hours a day, every day

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Call us

Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're open Monday to Wednesday and Friday from 8.45am to 5pm, and Thursdays from 9.30am to 5pm.

If you have an emergency outside these hours, call us on 01530 454789.

Email us

customer.services@nwleicestershire.gov.uk

Find us on social media

Follow us on Twitter. Keep up to date with our news, and ask us questions. 

Follow us on Facebook for news and events from North West Leicestershire.

Come and see us

We're based in the ground floor of our offices in Coalville - Whitwick Road, LE67 3FJ.

Just come in, take a ticket and we will look after you as soon as possible.  

We're open Monday to Wednesday and Friday from 8.45am to 5pm, and Thursdays from 9.30am to 5pm.

Location

Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Geo: 52.7240, -1.3684

Write to us

North West Leicestershire District Council
Council Offices
Coalville
Leicestershire
LE67 3FJ.

You can also fax us on 01530 454506 (reception)

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