The easiest way to contact us is through our website - available 24 hours a day, every day

You can report issues, request services and pay for things on our website. 

You'll find contact details on almost every page. But should you require further help and are unsure about who to contact, here's how:

Email us

Find us on social media

Follow us on Twitter. Keep up to date with our news, and ask us questions. 

Follow us on Facebook for news and events from North West Leicestershire.

Call us

Nwldc logo

Customer Service Centre: 01530 454545

We will answer the phone as quickly as we can. 

We're are currently open Monday to Wednesday and Friday from 8.45am to 5pm and Thursday 9.30am to 5.00pm.

If you have an emergency outside these hours, call us on 01530 454789.

Council Offices

We are now operating on an appointment basis for your more complicated needs therefore please call us on 01530 454545.  However if you feel you need to see us more urgently due to an emergency or you are in crisis, please come to the offices and we will endeavour to help you.

We have worked hard using the Government guidelines to make the premises safe for staff and visitors, therefore face coverings are required and screens are in place for protection along with hand sanitiser being readily available.  We would also appreciate your assistance in keeping your distance from others to at least 2 meters.

We would like to thank you for your support and patience at what continues to be a difficult time.


Use the map on this page showing the Council Offices in Coalville - or follow our directions to the Council Offices.

Write to us

NWLDC, PO Box 11051, Coalville, LE67 0FW

You can also fax us on 01530 454506 (reception)

Geo: 52.7240, -1.3684

You can report, pay for and request things online

Twitter: @NWLeics

Facebook: This Is NWLeics

Out of hours emergency contact number:  01530 454789

Last updated: Thu 21 July, 2022 @ 11:37