For residents

We offer hundreds of services for local residents

The ones you use most often are on this page - such as recycling and waste collection, council tax and benefits and council housing. 

You can pay, report problems and request services online - and we're adding new services all the time. 

Our values

Trust – We are honest, fair and transparent and we value trust 

Respect – We respect each other and our customers in a diverse, professional and supportive environment 

Excellence – We will always work to be the best that we can be 

Pride – We are proud of the role we play in making North West Leicestershire a happy, healthy and vibrant place to live and work 

Growth – We will work together to grow and continually improve.