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Licence Summary

If you control non-domestic premises you must ensure that you notify the local authority of any cooling tower or evaporative condenser (notifiable devices) on the premises.

Notification must be in writing (including by electronic means) on a form approved by the Health & Safety Executive.

You must notify us of any changes to the notification information within one month of the change, in writing.

If the device ceases to be a notifiable device you must notify the local authority in writing as soon as possible.

Regulation summary

A summary of the regulation relating to this licence

Will tacit consent apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from us by the end of the target completion period

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Notify us of any cooling towers or evaporative condensers on your premises
Tell us about a change to any existing cooling towers or evaporative condensers on your premises

Failed application redress

Please contact us in the first instance.

Licence holder redress

Please contact us in the first instance.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

Other redress

E.g. about noise, pollution, etc. Also should one licence holder complain about another.

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