Coronavirus - Recycling and waste service updates

Vehicle breakdowns, Covid outbreaks and the sheer volume of post-Christmas waste is putting a lot of pressure on our waste teams currently.

Our teams are working harder than ever and we’re pleased to say our waste and recycling collections are not affected.

In the short term we may be a little slower collecting the fly tips you report, delivering new bins you request (unless you have moved into a new property) and have longer wait times on bulky waste collections.

Please bear with us – and please don’t litter or fly tip! If you see offences committed – still report them online – we may just be a little slower at responding than normal. Thank you for your support.

Recycle Week 2020 thank you video transcript (Word Document, 0.1 Mb)

This page - along with our social media accounts - will keep you up to date with how our waste services are running, so please check back regularly.

Have your red boxes been missed? Check this advice...

Our Refuse and Recycling Policy adopted in 2015 states that ‘Glass bottles and jars must be kept separate to plastics and cans for safety reasons and kept in a separate red box.’

In the past we may have been more flexible regarding this requirement. However, due to recent health and safety concerns, we have reviewed these collections and now glass will only be collected when it is separated.

Please make sure glass is kept in a separate red box to your plastic/cans/tins/foil. You can order extra red boxes online or by telephoning 01530 454545

We are unable to return when red boxes have not been emptied for this reason but we will take extra recycling on your next scheduled recycling day. Please follow our advice for putting out extra recycling.

Separating your glass also means the crews can move more quickly down each street. This reduces traffic on your road and improves the efficiency of the collections.

Thank you for your recycling efforts. Find out what happens to your recycling.

Food waste collections (trial area)

Our food waste collection trial for 2000 households in Measham and surrounding villages has now resumed and will run until further notice.

Hygiene

In line with Government advice, we strongly recommend you wash your hands both before you take your bin out (for the wellbeing of our teams) and after you’ve brought it back in following the collection (for your own wellbeing).

If your household has a suspected or confirmed case of coronavirus, please place all used tissues and cleaning cloths in a plastic rubbish bag and tie it tightly when full. This should then be placed in a second bag, tied tightly and set aside from other waste. After at least 72 hours, the bag can be put in your black bin.

Collection timings

Please put your bins out on your usual collections days by 6am (or the night before). Remember, due to how busy we are we might not collect at the time you’re used to – please leave your bins out until 6pm to make sure we can collect them. If you do not put your bin out in time, we will be unable to return and empty the bin.

Additional waste

Please note, we are currently unable to take any additional waste next to black bins. Taking the additional waste fills our lorries quicker, meaning they need to be taken to the tip more often, and impacts our ability to reach all the bins we need to also empty that same day. Thank you for your understanding. 

Recycling and Household Waste Sites and bring/mini recycling sites

The Coalville and Lount Recycling and Household Waste Sites are run by Leicestershire County Council who have reopened most of their sites. The sites in Lount and Coalville are open but only accepting some types of waste. You will need to make an appointment before you visit. More information can be found here.

For the health and safety of our residents and staff, we have removed our main bring/mini recycling sites. This decision aims to encourage residents to follow Government Stay Alert guidance. Inappropriate use of these sites has lead to high levels of fly-tipping which is costly to remove at a time when resources are limited. Please take a look at our advice for disposing of your waste.

As part of our Recycle more... plan, we are also reviewing the mini recycling sites. We are welcoming your input to help us with this review. Whether you use the sites or not, please complete our survey to provide your comments, feedback and suggestions.

Share this page:

Last updated: Fri 8 January, 2021 @ 12:37