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Energy Advice

Warm Homes, Healthy Homes

If you or someone you know lives in Leicestershire and is struggling to afford to heat their home then you can get support and advice from the Warm Homes, Healthy Homes Scheme by contacting Leicestershire County Council's First Contact Plus service.  Free advice is available including a healthy homes check if needed and you may be eligible to receive funding and practical help to improve the energy efficiency of your home.

Telephone:0116 305 4286

Website: Warm Homes Healthy Homes

National Energy Association - Warm and Safe Homes Advice

NEA’s WASH Advice Service is a free support service providing advice to householders in England and Wales on their energy bills and keeping warm and safe in their home. It also offers advice workshops direct to householders and training to frontline staff.

They can help with:

  • Warm Home Discount and Priority Service Register information
  • Support with gas and electricity accounts including fuel debt
  • Switching suppliers
  • Energy efficiency
  • Trust fund applications
  • Water rates
  • Benefits advice and income maximisation

WASH Advice Line: 0800 304 7159



Energy Improvements to your Home

North West Leicestershire access to ECO funding for energy improvements

The Council has introduced local criteria which makes it easier for people to get funding for insulation and other energy efficiency measures. The Council has partnered with social enterprise Harborough Energy to make it easy for households in the District to access this funding. Harborough Energy can assess whether you qualify for the funding and arrange for works to be carried out by an installer. To enquiry about the scheme please contact . The scheme is open to people who own their home or rent privately. View our Statement of Intent (Eco statement of intent november 2017 (PDF Document, 0.41 Mb) for more information.

National funding and grants

The Government has a useful tool for helping you find grants to pay for energy saving measures

Are you able to claim a cold weather payment?

Or claim a winter fuel payment?

Find out if you qualify for a warm home discount off your bills. 

Does your energy company fund energy efficieny measures such as loft insulation or new boilers through the Energy Companies Obligation (ECO)?

Switching Energy Supplier

Switch and Save

The Council run a collective switching scheme Switch and Save which makes it easy for people to find savings and switch supplier.

Energy Compare

Citizens Advice energy comparison tool could help you to find a better deal on your gas and electricity plus has useful advice about switching supplier including advice for those who are in fuel debt.

Other information

Switching Tariffs / Changing Energy Supplier - Money Saving Expert's Cheap Energy Club

Centre for Sustainable Energy - Advice guides (insulation, heating and hot water and energy bills)

Consumer champion Which also has advice:

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