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National Food Hygiene Rating Scheme

If you run a business that sells and serves food, then you must be rated for hygiene standards. 

We rate restaurants, takeaways, cafes, sandwich shops, pubs, hotels, food mobiles, supermarkets and other retail food outlets, as well as any other business where consumers can eat or buy food.

Consumers have the right to know the food they're eating is safe. So we operate a scheme to give the public at-a-glance information about hygiene standards in food businesses.

Which businesses are given a rating?

Businesses will be given a rating certificate, which you can choose to display.

How do we calculate a rating?

One of our qualified inspectors will do a food hygiene inspection.  We will then give businesses a rating for the standards of hygiene found at that time. These include:

  • How hygienically the food is handled – safe food preparation, cooking, re-heating, cooling and storage
  • The condition of the structure of the premises – cleanliness, repair, layout, lighting, ventilation and other facilities
  • How food safety is managed and documented – using systems such as ‘Safer Food Better Business’ or equivalent.

What do the scores mean?

  • 5 - conditions are very good
  • 4 - conditions are good
  • 3 - conditions are generally satisfactory
  • 2 - improvement is necessary
  • 1 - major improvement is necessary
  • 0 - urgent improvement is necessary

Request a rescore visit

Following a food hygiene rating inspection a food business operator can make the necessary improvements and request a rescore visit (PDF Document, 0.41 Mb). This service costs £140.

You must provide details of the improvements made with your request, including supporting evidence where appropriate.

Once we’ve received the form, we will then carry out an unannounced rescore visit. Your rating could go up or down, or remain the same.

How do I find out the ratings of food businesses in North West Leicestershire?

Search for hygiene ratings on the Food Standards Agency website.

Check your business has the correct rating - and see how you compare against your competitors. 

Scores given are based on conditions found at the time of inspection and changes may have occurred at the premises since this date.

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