From this page you can report any issues and order new or replacement recycling containers and bins.
Please note we are currently facing delivery delays for recycling containers and bins due to staff illness, supplier delays and the need to prioritise recycling and waste collections.
We will try our best to deliver your bins and containers in the timeframes below, but please bear with us if your delivery takes a little longer.
These timeframes also apply if you have already ordered a recycling container or bin. Our team is working hard to clear any backlog.
- Red boxes - Deliveries may take 10-12 weeks
- Yellow and blue bags - Deliveries may take 8-12 weeks
- Wheeled bins - Wheeled bin repairs may take up to 8 weeks. If you have ordered a new bin or a replacement, this may take up to 4 weeks to arrive.
Please follow our advice for putting out extra recycling whilst you wait for your containers to arrive. We apologise for any inconvenience caused and thank you for your patience at this busy time.
You can use as many red boxes, blue bags and yellow bags as you need for your recycling. They can be ordered online at no additional cost.
Refuse and garden waste bins
If you need a new, replacement or repair for your refuse or garden waste bins, you can do this online.
If you are moving into a newly built property, please order bins and recycling containers online.
If you are moving house (into an existing property) and need a refuse or garden waste bin, please order one here.
If you are moving house (into an existing property) and need recycling containers, please order them here.
Refuse bin sizes
Please note in 2013 the Council's refuse and recycling collections policy resulted in a reduction in the size of the standard wheeled bin for refuse from a 240 litre wheeled bin to a smaller 180 litre wheeled bin. Therefore the refuse bin you receive may be smaller than the one you have now.
Food waste collection trial
We're currently running a weekly food waste collection trial with 4000 pre-selected households in the district. If you are on the trial, you can report any issues with your food waste containers and order more food waste liners using the links below.
Last updated: Thu 13 January, 2022 @ 16:59