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North West Leicestershire District Council

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Homelessness - rough sleeping

Home » Residents » Housing » Housing advice » Homelessness » Help for those sleeping rough

Concerned about someone sleeping rough?

Not all rough sleepers are aware that advice and support is available to them.

By telling us about someone who is sleeping rough, you will help to connect that person to the local services available.

Who to contact

Housing choices team

The Council's Housing Choices Team provide housing advice and support for people who are homeless or at risk of becoming homeless.  Contact the Housing Choices Team.

Streetlink 

StreetLink is a national rough sleeping website that enables the public to alert local authorities in England about rough sleepers in their area. You can report someone who you think may be sleeping rough via their phoneline: 0300 500 0914 or website: www.streetlink.org.uk

Other help and support

Homeless Transitions Service

The Bridge in Loughborough have a project to support rough sleepers who have been invoved in the criminal justice system called the Homeless Transitions Service. More information is available on their website here.  https://www.thebridge-eastmidlands.org.uk/services/homelessness-transitions-for-offenders-service

Once we were soldiers

Once We Were Soldiers is a locally based charitable organisation who work to support ex-services personnel who have ended up homeless and sleeping rough. They offer practical support and understanding to those who may be finding it difficult to adjust to civillian life or who may be suffering from mental health conditions such as PTSD following active service. Further information and contact details can be found on the Once we Were Soldiers website.  

Severe weather

Extra support is available to rough sleepers or those at risk of sleeping rough in severve weather conditions in order to prevent loss of life.  The Council works with local organisations to ensure that anyone sleeping rough is offered emergency support during cold weather periods. We have a Severe Weather Protocol which describes how and when we provide this support. Swep procedure jan 2017 (Word Document, 0.1 Mb)

Related Documents (1)

  • Swep procedure jan 2017 (Word Document, 0.1 Mb)

Related Links (3)

  • Streetlink - get help for someone sleeping homeless
  • Homeless Transitions for Offenders Service
  • Once We Were Soldiers

Last updated: Thu 18 June, 2020 @ 16:59

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Contact

Housing Choices Team

Telephone:
0800 183 0357 (Choice based lettings enquiries)
0800 952 0079 (housing advice/homelessness)
01530 454789 (Emergency out of hours service)
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01530 454545

North West Leicestershire District Council, PO Box 11051, Coalville, Leicestershire, LE67 0FW

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Contact us

Address:
North West Leicestershire District Council
PO Box 11051
Coalville
LE67 0FW
Telephone:
01530 454545
Email:
customer.services@nwleicestershire.gov.uk
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