About the scheme

The new self-isolation law

We are all working hard to keep each other safe and stop the spread of COVID-19 by covering our faces, keeping our distance, washing our hands and national guidance.

From 28 September 2020, to further stop the spread, all of us will be required by law to self-isolate if we test positive for COVID-19, or if we are identified as a contact of someone who has tested positive by the NHS Test and Trace scheme.

What will happen if I don't self-isolate?

If you do not self-isolate, there is a fine of £1,000 for breaching self-isolation rules, but this could increase to up to £10,000 for repeat offences and serious breaches, including if you prevent others from self-isolating (for example, if you own a business and threaten self-isolating staff with redundancy if they do not go to work).

Test and trace support payment scheme

To support residents whose earnings are affected by staying at home and isolating for 14 days, the government has set up the test and trace support payment scheme. Where eligible, residents can apply to their council for a test and trace support payment of £500 for the period of isolation.

The scheme launches on 28 September, and we are working quickly to set up the application and administration of the scheme. Eligible residents who start to self-isolate from 28 September will be able to apply once the scheme is up and running, which will be by the latest 12 October. Please check this page regularly for updates on when applications can start to be submitted. 

Am I eligible for a test and trace support payment?

If you have been told by the NHS to self-isolate, either because you have tested positive for COVID-19 or you have been in contact with someone who has tested positive, you may be eligible to apply for a test and trace support payment.

To be eligible for the scheme, you must be a North West Leicestershire District Council resident and meet all four of the following criteria:

  1. You must have been asked to self-isolate by NHS Test and Trace, either because you have tested positive for COVID-19 or have recently been in close contact with someone who has tested positive, and have been given a test and trace number
  2. You must be employed or self-employed
  3. You must be unable to work from home and will lose income as a result of having to stay at home and self-isolate
  4. You must be currently receiving universal credit, working tax credit, income-based employment and support allowance, income-based jobseeker’s allowance, income support, housing benefit and/or pension credit
  5. You must make a claim up to 28 days after your first day of self-isolation

The council will be given some additional discretionary funds so that we can support people who do not meet the government’s eligibility criteria. 

When considering whether a Discretionary Support Payment should be made, the claimant must instead meet the following criteria:

  • They are not currently in receipt of Universal Credit, Working Tax Credit, Employment and Support Allowance (Income Based), Job Seekers Allowance (Income Based), Income Support, Housing Benefit and/or Pension Credit
  • Will face severe demonstrable financial hardship, as a direct result of not being able to work whilst self-isolating and unable to pay essential bills
  • Will usually have maximum earnings of no more than £250 gross per week (with a lower limit of £80 and would normally work 16 hours a week.Please note that the full household expenditure will be taken into account when assessing any applications).
  • Have savings below £1,000
  • This discretionary scheme is not open to University students, those in Higher Education together with non dependants in a household that don’t have a rent/mortgage liability/council tax liability.
  • Applicants who usually have no recourse to public funds may be considered, providing they meet all of the above discretionary criteria.

Who is not eligible?

You will not be eligible for the scheme if you:

  • Are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period)
  • Continue to receive full wages while you self-isolate
  • Can work from home during a period of self-isolation
  • Are no longer required to self-isolate, that is, your period of self-isolation ended before the self-isolation payment scheme launched (28 September 2020)
  • Have not received a notification from NHS Test and Trace telling you to self-isolate

How can I apply?

The quickest and easiest is to fill out our online Test and Trace Support Payment form.

If need help with the form or have a question not covered by the information above, please call 01455 638181.

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Last updated: Mon 8 February, 2021 @ 14:42