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There are many reasons why you might need to claim benefits at some point in your life. But the system can seem scary - and millions go unclaimed every year because people are either unaware or reluctant to find out more. 

On these pages we try to explain what help is available - as simply as possible.

If you need help, get in touch today.

Recent news

Universal Credit has now been introduced for working age people across much of North West Leicestershire and replaces Housing Benefit and Local Housing Allowance if you need help to pay your rent.

Whether or not you need to claim Universal Credit depends on where you live and your circumstances, including how many children you have.

You can still apply for Housing Benefit if you are over state pension age or have three or more children.

You may also need to claim Universal Credit if you already get benefits and your circumstances change.

Read more about eligibility on the GOV.UK website, and find out if you can claim by using the Citizens Advice eligibility checker

Note that if you claim Universal Credit, you’ll still need to contact us to claim help with your Council Tax.

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