In 2018 we developed a new five year Tenant and Leaseholder Involvement Strategy. The strategy was developed with a group of tenants in a task and finish group.
The strategy set out clear aims of the housing service to involve tenants and leaseholders in the continuous improvement of the housing service.
The strategy has six objectives:
- Housing Services
- Recourses and support
- Developing the options for tenant and leaseholder involvement
- Information and consultation
- Monitoring and measuring performance
- Neighbourhood management and tenant and leaseholder involvement
You can read the strategy here:
NWLDC Tenant & Leaseholder Involvement Strategy 2018-2023 (PDF Document, 0.47 Mb)
We are currently developing our strategy for 2025 to 2028 and a draft version of it is available to read by clicking on the following link:
DRAFT Resident Involvement Strategy 2025 to 2028 (PDF Document, 0.27 Mb)
If you would like to leave feedback on the draft strategy, you can complete our feedback form by entering the following into your browser: https://forms.office.com/e/rpYvi0zwQG
Last updated: Thu 11 September, 2025 @ 11:44