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North West Leicestershire District Council

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Housing Advice and Homelessness

Home » Residents » Housing » Council housing » Housing Advice and Homelessness

Homeless or at risk of losing your home?

We offer advice and support for those who have become homeless or who are at risk of becoming homeless.

There are lots of reasons why you may need our help, including:

  • You have nowhere to sleep tonight or no fixed address
  • You have been served notice by your landlord to leave your current home
  • The family or friends you have been staying with have asked you to leave
  • It is unsafe for you to stay in your current home 

Please contact us by telephone or complete our online form with your details and we will call you back

There is an emergency number for those who find themselves homeless outside of our opening hours

What help is available?

When you contact us we will talk to you about your current housing situation to decide what help you need.

Local Authorities have legal duties to those who are eligible for help and who are homeless or threatened with homelessness within 56 days. 

Even if we do not have a legal duty to help you find housing we will offer advice and information.

Homeless Referrals 

From 1 October 2018 certain named public bodies have a duty to refer users of their service who they have reason to believe are homeless or threatened with becoming homeless within 56 days.

We also accept referrals from other organisation who are working with households who need our help. 

Refer a household to the Homeless Advice Team

Related Documents (3)

  • Temporary Accommodation Policy (PDF Document, 0.15 Mb)
  • Rough Sleepers Severe Weather, Emergency Protocol (Swep) (Word Document, 0.1 Mb)
  • Homeless Prevention and Rough Sleeping Strategy 2019 - 2024 (PDF Document, 1.01 Mb)

Related Links (14)

  • Homelessness - rough sleeping
  • Homelessness and Domestic Abuse
  • Homelessness and former members of the regular armed forces
  • Homelessness and Mental Health Difficulties
  • Homelessness and People Leaving Hospital
  • Homelessness Duty to Refer
  • Housing Support for Care Leavers
  • Homeless - leaving prison or youth detention
  • Find a Home
  • Worried about repossession?
  • Shelter - Advice and Information
  • Request Help - online form
  • Centrepoint - advice and support for young people
  • Citizens Advice

Last updated: Tue 4 April, 2023 @ 14:49

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Contact

The Homeless Advice Team

Telephone:
0800 952 0079
01530 833373 (Out of hours emergencies)
Online:
Contact The Homeless Advice Team

My Location

Enter your house number and your street name or postcode for more localised information

Customer Services Hotline

01530 454545

North West Leicestershire District Council, PO Box 11051, Coalville, Leicestershire, LE67 0FW

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Contact us

Address:
North West Leicestershire District Council
PO Box 11051
Coalville
LE67 0FW
Telephone:
01530 454545
Email:
customer.services@nwleicestershire.gov.uk
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Latest news

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Our tweets

Our Licensing Team and colleagues randomly inspected 106 taxis and private hire vehicles to ensure the safety of drivers and the public. Great teamwork! twitter.com/EMAPolice/stat…

9 hours ago

Revised plans for Kegworth’s Market Place focus on the safety of all users of Market Place – including pedestrians, cyclists and those with disabilities – and the ease of access to and from the highway: nwleics.gov.uk/kegworth

2 days ago

We are looking to recruit a Community Safety Partnership Delivery Officer Want to find out more? Visit: nwleics.gov.uk/pages/jobs_and… #Leicester #Leicestershire #Coalville #EastMidlands #Midlands #JobSeeker #Job #Jobs

5 days ago

Here @SMBCollegeGroup representing @NWLeics and talking all things jobs, skills, apprenticeships etc. come and see me if you’re in the area and see if I still have any chocolates left! 👍

1 week ago

SPC's from across the Force joined together to support @EMAPolice HMRC and @NWLeics with a Multi Agency traffic operation yesterday checking taxi's and vehicles for hire. 106 Vehicles stopped and checked by Police and Licencing Authorities. Great team working !

1 week ago

Do not forget to visit the Jobs and Skills Fair tomorrow, in partnership with @NWLeics @leicester_hub @SMBCollegeGroup In the meanwhile you can access the Virtual Jobs Fair which is now live 👉 leicesteremploymenthub.co.uk/job-seekers/nw… #Leicestershire twitter.com/JCPInLeics/sta…

1 week ago

#NEWS The People Zones Grants Fund has been developed by #Leicester, #Leicestershire and #Rutland Police and Crime Commissioner Rupert Matthews and will initially help fund the cost of new initiatives or expand existing community provision in the #Thringstone and #Whitwick… twitter.com/i/web/status/1…

1 week ago

We are excited to be teaming up with our partners @NWLeics @leicester_hub @SMBCollegeGroup to bring the Jobs and Skills Fair for local job seekers on 23 May. The Virtual #JobsFair will go live from 16 May to 29 May. Visit: ow.ly/Hsay50OkuWx #Leicestershire #LNJobFairs

2 weeks ago

We are looking to recruit an Apprentice Solicitor Want to find out more? Visit: nwleics.gov.uk/pages/jobs_and… #Leicester #Leicestershire #Coalville #EastMidlands #Midlands #JobSeeker #Job #Jobs

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We are looking to recruit a Compliance/Enforcement Officer Want to find out more? Visit: nwleics.gov.uk/pages/jobs_and… #Leicester #Leicestershire #Coalville #EastMidlands #Midlands #JobSeeker #Job #Jobs

2 weeks ago

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