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North West Leicestershire District Council

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Your responsibilities

Home » Residents » Housing » Council housing » Your tenancy » Your responsibilities

You must take reasonable care of your home both inside and out and you must report any repairs to our Housing Response Team.

This will help stop the damage getting worse and allow us to get repairs done as quickly as possible.

You are also responsible for:

  • Decorating the inside of your home
  • Internal fittings(things like curtain rails and light bulbs)
  • Anything which you have installed yourself
  • Items you damage or break
  • Keeping your garden and any shared areas clean and tidy.
  • Maintenance of any tree which is within the boundary of your property

You are also responsible for other minor repairs such as:

  • Changing fuses
  • Repairing doorbells or knockers
  • TV aerials(except communal ones)
  • Renewing plugs and chains on sinks and baths
  • Cleaning warm air grilles.

Any accidental damage caused by you, your family, or visitors to your property will be your responsibility.

In addition, you are also responsible for any work you request we do to get you back into your home if you are locked out.

We strongly advise you to take out your own insurance against loss of, or damage to, your belongings, including re-glazing broken windows and renewing locks when keys are lost.

Our contents insurance scheme provides cover for any accidental breakage of the external glazing of your home. The scheme also covers replacement of locks for external doors or burglar alarms if keys are lost.

Related Documents (8)

  • How your consumer unit works (Word Document, 1.82 Mb)
  • How your central heating programmer or time clock works (Word Document, 2.05 Mb)
  • How your gas boiler works (Word Document, 1.77 Mb)
  • Looking after your roomheater (PDF Document, 1.09 Mb)
  • Equality Impact Assessment - Repairing and Improving Your Home (PDF Document, 0.1 Mb)
  • Solid Fuel Appliances - Essential Information (PDF Document, 0.22 Mb)
  • Tenancy Agreement (Word Document, 0.1 Mb)
  • The Right to Repair (PDF Document, 0.11 Mb)

Related Links (1)

  • www.nwleics.gov.uk/pages/grounds_maintenance

Last updated: Mon 4 May, 2020 @ 12:20

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North West Leicestershire District Council, Council Offices, Whitwick Road, Coalville, Leicestershire, LE67 3FJ

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Contact us

Address:
North West Leicestershire District Council
Council Offices
Whitwick Road
Coalville
Leicestershire
LE67 3FJ
Telephone:
01530 454545
Email:
customer.services@nwleicestershire.gov.uk
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Our tweets

Looking for something to do with friends and family? Why not try Ashby Artisan Market. At North Street car park in Ashby every third Saturday of the month, offering local food, drink, crafts and art. 📅 Saturday 20 August ⏲ 9am – 2pm

3 hours ago

Unfortunately due to a lack of interest, we've decided to cancel the Commonwealth Games Fun Day on 18 August (postponed from 28 July). To stay up to date with lots of other sessions and programmes we offer, make sure to follow @nwlhealth

6 hours ago

Full yellow bag? Extra cardboard that doesn’t fit in the yellow bag can be put out next to the yellow bag. Please make sure it is flattened to no larger than 2ft x 2ft ♻ You can also order extra yellow bags online: nwleics-self.achieveservice.com/en/AchieveForm… #recyclemore

21 hours ago

Are you tired of the same old holidays? If you’re looking to escape the everyday, explore the county with a fitcation. From outdoor swimming to skydiving, family fun on the fairway or learning a new skill, there’s something for everyone. Find out more visitleicester.info/fitcation

21 hours ago

Although we’re not expecting temperatures like we experienced in the heatwave last month, it is still going to be very hot and will last longer than the one we saw in July. 🥵 Stay hydrated folks and keep an eye on anyone who could be vulnerable in the heat.

1 day ago

We are looking to recruit a Senior Housing Officer. Want to find out more? Visit: nwleics.gov.uk/pages/jobs_and… #Leicester #Leicestershire #Coalville #EastMidlands #Midlands #JobSeeker #Job #Jobs

1 day ago

🌸🌷 Green shoots grant scheme 🌸🌷 Community groups and parish councils can apply now to receive funding towards flowering bulbs. The scheme aims to brighten up our communities and increase biodiversity across the district. Apply by Friday 23 September nwleics.gov.uk/greenshoots

1 day ago

Please don't put brown paper in the blue bag - recycle it in the yellow bag with your cardboard instead📦♻ This is because brown paper affects the quality of recycled paper at the mill we send it to. To find out more, please visit nwleics.gov.uk/recycling_paper #recyclemore #nwleics

2 days ago

Business owners from our local young traders’ events in May are preparing for @marketsmatter regional finals this Saturday (13 August). If they’re successful, they could then go on to battling it out in the national final over the August bank holiday. nwleics.gov.uk//news/2022/08/…

2 days ago

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