Domestic abuse is: "any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse that takes place within an intimate or family type relationship between those aged 16 and over, regardless of gender and sexuality".Uava helpline

The abuse includes, but is not limited to the following types of abuse:

  • psychological
  • physical
  • sexual
  • financial
  • emotional

It also includes forced marriage, female genital mutilation and 'honour' based violence.

We believe every person has a right to be safe from fear of abuse. We also believe that:

  • Domestic abuse is completely unacceptable and should not be tolerated
  • Violence in relationships is an abuse of power as well as likely to be a criminal offence
  • Anyone experiencing domestic abuse should be supported and protected from further abuse.

Anyone can be a victim of domestic abuse. It can happen in all kinds of relationships - regardless of age, race, sex, sexuality, disability, wealth, gender identity, HIV status and lifestyle.

There are many agencies that deal with domestic abuse, however, in an emergency call the Police on 999.
If you want confidential help and advice at other times call:

  • Police (Ask for Victim Liaison Officer) 101
  • UAVA Helpline 0808 802 0028 (Leicester, Leicestershire and Rutland)
  • Leicestershire Citizens Advice 0844 417 1025
  • Child Line 0800 1111
  • NSPCC Help Line 0808 800 5000
  • Samaritans 08457 909090
  • Visit the UAVA website for more information and advice

Sanctuary scheme

Our Sanctuary scheme is intended to provide security to women, children and men who may be experiencing domestic abuse.

The scheme is designed to provide a speedy response through the installation of enhanced security measures such as replacement locks, window shock alarms and we will consider other relevant measures to vulnerable areas of a property in an attempt to prevent unwanted and/or forced entry.

The additional security measures mean that some victims have the option of remaining in their own homes.

The scheme has been developed with the assistance and guidance of relevant representatives from local agencies such as Living Without Abuse, North West Leicestershire Domestic Abuse Forum and Leicestershire Police, with our Housing Advice Team.

The scheme is available to all households in North West Leicestershire who are suffering domestic abuse (although certain qualifying criteria apply).

Our approach

It is important to emphasise that although statistics show that domestic abuse is most commonly perpetrated by men against women, it can also be instigated by women against men. Abuse or violence may also take form in same sex, bi-sexual or transgender relationships and can also include children.

We work effectively with other agencies to support victims of domestic abuse. We are part of the Safer North West Leicestershire Partnership's Domestic Abuse Priority Action Group which is attended by partners such as the police and Leicestershire County Council. Its purpose is to bring together different agencies involved in supporting victims to improve coordination and raise awareness.

Domestic Homicide Reviews

The Safer North West Leicestershire Partnership is responsible for carrying out domestic homicide reviews in this area.  A domestic homicide review (DHR) is a review of the circumstances in which the death of a person aged 16 or over has, or appears to have, resulted from violence, abuse or neglect by:-

  • a person to whom they were related or with whom they had been in an intimate personal relationship, or
  • a member of the same household as themselves.

More information and domestic homicide reviews published for Leicestershire & Rutland can be found at

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Last updated: Wed 29 September, 2021 @ 10:16