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Safeguarding children and young people policy 2014 (Word Document, 0.25 Mb)

Safeguarding Policies

North West Leicestershire District Council staff and services follow clear policies and procedures to ensure that we are doing our bit to protect Children, Young People and Adults from abuse. The policy also includes how we work with our closest partner agencies and appropriately share information.  The policies, which are intended for the use of NWLDC officers and staff, can be downloaded by clicking the links.  A child is defined in law as anyone who is under the age of 18 years.

Where should you turn when you're worried about a child or young person?

When a child or young person is at immediate risk of harm, you should contact the emergency services without delay. 

Call 999

If you would like to discuss your concerns about a child or young person you can contact Children's Social Care on

0116 305 0005 You can remain anonymous.

Alternatively you could call the NSPCC Helpline - freephone 0808 800 5000 or email

You can contact the helpline about any aspect of a child's safety or wellbeing. Some parents call for advice about the best thing to do for their child, other people have seen something that they feel uneasy about and just want to talk it through.

When the call relates to something more serious, an advisor will take some details. If, having spoken to you, they decide a child is at risk, they will refer it on to Children's Services or the Police for them to take it further. Callers can remain anonymous.

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