Safeguarding children, young people and adults

NWLDC Children and Young People Safeguarding Policy and Procedures 2021 (Word Document, 0.38 Mb)

NWLDC Adult Safeguarding Policy and Procedures 2021 (Word Document, 0.38 Mb)

North West Leicestershire District Council staff and services follow clear policies and procedures to ensure that we are doing our bit to protect children, young people and adults from abuse. The policies also include how we work with our closest partner agencies and appropriately share information.  The policies, which are intended for the use of NWLDC officers and staff, can be downloaded by clicking the links.  A child is defined in law as anyone who is under the age of 18 years.

Where should you turn when you're worried about a child, young person or adult?

Always phone 999 if a crime is being committed or if someone is in immediate danger.

If you’re worried about a child

If you are concerned about a child’s welfare, or you believe that they are suffering abuse or neglect:

Tel:0116 305 0005 (24 hour phone line)

 Alternatively you could call the NSPCC Helpline - freephone 0808 800 5000 or email help@nspcc.org.uk

If you're worried about an adult

If you’re concerned about an adult’s wellbeing or think they may be a victim of neglect or abuse, contact Adult Social Care. If it is safe and you are able to do so, please ask for the adult’s consent to share information.

Adult Social Care:
Telephone: 0116 305 0004
(Monday to Thursday, 8.30am to 5pm, Friday 8.30am to 4.30pm)

Out of hours emergency team 0116 255 1606

Domestic Abuse and Sexual Violence Helpline for Leicestershire

Help, advice and support is available by phoning 0808 80 200 28